TaskTribe Privacy Policy

 Last updated: 08.08.2025

At TaskTribe, we value your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

1. Data Controller
The data controller is TaskTribe, a company to be registered in Helsinki, Finland. If you have questions about your data or this policy, contact us at: [email protected]

2. What Data We Collect
We may collect and process the following categories of personal data:

  • Full name
  • Email address
  • Phone number
  • Profile photo
  • Postal code or location
  • Service categories (for Providers)
  • Portfolio, certifications, and Business ID (optional)
  • User-generated content, including messages, task descriptions, reviews, and ratings
  • Automatically collected data, such as IP address, browser type, device information, and usage logs for security and analytics purposes

3. Legal Basis for Processing
We process your personal data in accordance with Article 6 of the GDPR, based on the following legal grounds:

  • Contractual necessity – to provide the services you request
  • Legitimate interests – to improve and secure the platform
  • Consent – where required (e.g., for marketing communications)
  • Legal obligations – to comply with applicable laws and regulations

4. How We Use Your Data
Your data may be used to:

  • Create and manage your account
  • Match customers with providers
  • Facilitate task communication and completion
  • Display public profiles and reviews
  • Provide customer support
  • Analyze platform performance and detect misuse
  • Comply with legal obligations

5. Sharing Your Data
We do not sell your personal data. However, we may share it with trusted third parties, including:

  • Hosting providers (e.g., cloud services)
  • Email and notification tools
  • Analytics providers (e.g., Google Analytics)
  • Payment processing partners (if applicable)

All third parties are GDPR-compliant and process data under a Data Processing Agreement (DPA), acting only on our instructions.

We may also disclose your personal data to competent authorities if legally required (e.g., for law enforcement purposes).

6. Cookies and Tracking Technologies
We use cookies and similar technologies to:

  • Enable essential platform functionality
  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Provide personalized content and improve performance

We use both first-party and third-party cookies, including services like Google Analytics. You can manage or disable cookies via your browser settings. By using TaskTribe, you consent to our use of cookies in accordance with this policy.

7. Data Retention
We retain your personal data as long as your account is active or as necessary to provide services. Upon request, your data can be deleted or anonymized, unless we are legally obligated to retain it.
 Inactive accounts may be anonymized after a reasonable period, unless required by law to retain longer.

8. Your Rights
As a data subject under the GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time (where applicable)
  • File a complaint with a supervisory authority

You may exercise your rights free of charge, unless your request is manifestly unfounded or excessive.
The relevant supervisory authority in Finland is:
Finnish Data Protection Ombudsman (Tietosuojavaltuutetun toimisto)
 https://tietosuoja.fi/en/home

To exercise your rights, contact us at: [email protected]

9. Security
We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls.
 We continuously review and update our security measures in line with technological advancements and industry best practices.

10. Updates to This Policy
We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via the platform or email. Continued use of TaskTribe after changes means you accept the updated policy.

Thank you for trusting TaskTribe with your personal data.